Forum Discussion

Dasuper's avatar
Dasuper
Explorer | Level 3
2 years ago

Extra large icons appear small on the Dropbox app of my Windows 11 computer.

Hello,   I can't find any recent post about this so maybe there is a solution.   When i use the dropbox app for windows 11 my thumbnail view is too small. I set the view on extra large icons,...
desktop
View
windows
Dasuper's avatar
Dasuper
Explorer | Level 3
2 years ago

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey @Dasuper! Thanks for posting here today. 

     

    Have you tried restarting your computer in the meantime? 

     

    Can you send one more screenshot of what you see when opening another folder on your computer, besides Dropbox? Just to compare the two folders and what you see.

     

    Finally, I’d like to know the app version of your desktop app.

     

    Keep me in the loop for more info.

    • Dasuper's avatar
      Dasuper
      Explorer | Level 3
      2 years ago

      Hi Nancy,

       

      Thanks for your quick response! Here are two pictures, top one is the dropbox folder, and bottom one is on my desktop. Both with the same pictures with the same settings. I restart my computer everyday. dropbox app version 206.4.6506. I reinstalled it from the dropbox website.

       

       

       

       

       

       

      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        I appreciate the extra info, Marco! Have you tried reinstalling the Dropbox app so far? 

         

        If not, and you want to give it a go, make sure you’re not on a free Basic plan first with more than 3 devices currently linked.

         

        Finally, is this something that has always been happening in your Dropbox folder or did it start after a recent update?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!