Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jamesalexander2347's avatar
jamesalexander2347
Explorer | Level 4
2 years ago

Failed to load resource error on Microsoft Edge and Chrome

On both Chrome and Edge nothing shows on the page and I get this Error: I have upgraded both to the newest version.  It works on Firefox though.
Error Messages
View
Web
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for posting on our Community, jamesalexander2347! 

 

Are you seeing the same thing via an incognito window, too? 

 

Have you also cleared the cache on your Microsoft Edge and Chrome browsers?

 

Keep me in the loop.

jamesalexander2347's avatar
jamesalexander2347
Explorer | Level 4
2 years ago

I am seeing it in both versions of the private browser, incognito and InPrivate.  I have cleared the cache selecting the all time option.  I have also done the control f5 refresh for good measure

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!