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simonellery's avatar
simonellery
Helpful | Level 5
4 years ago

Files Not Downloading With Double Click

Hi there. I am looking at a dropbox guide. It says 'To access a file that is stored with Smart Sync, team members can just double-click it and Dropbox quickly downloads and opens it on their computer...
desktop
Download
Mac
sync
simonellery's avatar
simonellery
Helpful | Level 5
4 years ago

Nope, does nothing.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago
Sorry to hear that simonellery. 

May I reach out via email to have a further look internally? 

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