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Files online but not in Windows explorer
I have seen that this was an issue in the past, but the solutions are now out of date, so I am hoping someone can help me with this.
Sometimes files that I know are in Dropbox, and that appear in D...
Hi Jay ,
Yes, I search for file names in File Explorer itself. Ideally I'd be able to search for content, as well, not just file names, but that's a separate issue. (Though feel free to help if you can there!)
When I search, and the file does not appear in Explorer, I go to Dropbox online, search for the file, then click the three dots next to the file I want, and click Download. I save it to my desktop, and then drag it over to where it should go in my Dropbox files in File Explorer, which is when it asks if I want to replace the file.
Hope this info helps. Thanks for your help.
Jay
Dropbox Community Moderator
Dropbox Community ModeratorIf you click the Dropbox icon in the system tray, have you tried searching for the file from there by clicking the magnifying glass icon?
I can try that next time it happens, but since I'm using File Explorer for everything else Dropbox-related, I would hope that the searches would work there.
- HannahThanks for the updates here!
Hmm, what is the status of your Dropbox application? You can see that by hovering your mouse over the Dropbox icon in your system tray.
And do you mean that you and your boss are both accessing the same Dropbox account from different computers?
Does this document appear when your boss accesses the account online?
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