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jessifishman's avatar
jessifishman
Explorer | Level 4
4 years ago

Files online but not in Windows explorer

I have seen that this was an issue in the past, but the solutions are now out of date, so I am hoping someone can help me with this. Sometimes files that I know are in Dropbox, and that appear in D...
desktop
Download
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sync
Rich's avatar
Rich
Icon for Super User II rankSuper User II
4 years ago
InfoTOM wrote:

Dropbox is up to date ...

But which version are you running? The version number will tell us which channel you're on (Beta, Stable, etc.). Also, have you tried the search on the Dropbox website to see if the results are the same?

 

Dropbox doesn't have any control over Explorer's Search function, so the only thing to do here is make sure everything in Dropbox is working as expected.

InfoTOM's avatar
InfoTOM
Explorer | Level 3
4 years ago

I will have to double check when I will have access to the laptop, but I think it started with 168...On the Dropbox website results are not the same. Website shows all the files and Windows cannot find any with Search function.

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