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files with .icloud extensions not opening
After upgrading to Mac Catalina OS, I found 408+ of my files in dropbox now have .icloud extensions and won't open. Apple says it is dropbox's issue. I need the files. How do I retrieve them from dro...
I'm dismayed that this bug is still screwing things up for people. I never resolved my issue; I sacrificed the files. When I went to Apple, as the Dropbox agent directed, they said it was Dropbox's problem. Eventually I found someone at Apple that told me the problem was that I was using two different cloud systems for storage, and that I should choose one. I chose to no longer use Dropbox. I'm sorry that you've lost so many files; sounds like they were important.
I'm having the same issue. I pay a lot of money for Dropbox business and so many of my files are unaccessible.
This is embarassing and hurting my reputation amongst my clients.
I think I have to leave Dropbox. What are the better options out there?
There are No Options. Dropbox is ghosting. They will either ignore or bounce you off by saying that this is a 3rd party issue.
The core of the problem revolves around the question of who "own" the files. Dropbox says they don't own our files. That's their interpretation. A lot of that is covered in their fine print.
My organization lost over 300 files, many of which are not replaceable. We did ask our attorneys to look into this. Once we solidify the damages then we'll be able to entertain a lawsuit that will revolve around the issue of "ownership" of assets.
But to quickly answer your question - No, you won't be able to recover any of the files that acquired this extension.
Dmitri
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