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ilyasnsir's avatar
ilyasnsir
New member | Level 2
2 years ago

Gifs sometimes don't animate at all, or if they do, they are very slow.

I have the problem that gifs sometimes don't animate at all, or if they do, they are very slow. (much slower than the original) 

I have an Iphone 15 Pro and using the App. (It works perfectly on the browser, but dont want to use the brower, cause everything is slower)

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi TERRACE_87, I've sent you an email, please could you reply to it when you get a chance!

  • blablablablabla's avatar
    blablablablabla
    New member | Level 2
    2 years ago

    I had same problem and came up with 2 solutions:

     

    1. Click on the info button to bring up info about the image. Wait for it to load. Go back to the file list. Open the image again and it should work now.
    2. Enable "make available offline". This is the best solution as you can download an entire folder.

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