Forum Discussion

banjo1's avatar
banjo1
Helpful | Level 5
8 years ago
Solved

how can i let a file be viewed but not downloaded

As a basic yser how can I let people view my files but at the same time not download them
  • Jane's avatar
    8 years ago
    Hey there (banjo1), please bear in mind that disabling downloads for shared link content is currently available to Dropbox Professional & Business users. If this feature is important to you, then you may consider changing your plan. Thanks! 
  • Rich's avatar
    Rich
    8 years ago

    Professional and Business accounts, as stated above. The feature is not available on Basic or Plus accounts.

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