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How many years until Dropbox will fix offline files being unaccessible
I see via Google that many people continue to share having this problem. When I update my offline files, they're usable for about 24 hours and then they are no longer accessible. So for example, if y...
Hey
I have the DB app on my iphone and have set some files (video and audio files) as 'available offline' so i can watch some movies on my commute. I have set my app to only connect over wifi, however, my monthly data allowance has since run out and all of a sudden all the files are unavailable and all display with a yellow exclamation icon.
Does dropbox still require internet access in order for me to access the files which are supposed to be on my phone? Is this why my entire data allowance has gone in a week? Surely the files are saved locally and should have no need for a connection?
Please help ^_^
This is complete bullsh*t.
The dropbox app on my phone appears to have been IGNORING wifi connection and using the phone's cellular data all along!!
I have cut my cellular connection and am connected ONLY to wifi and hey, guess what? There is NO communication through the dropbox app. I cannot upload/access any of my things.
It appears the app lies and has been costing me shed loads of money in extra data transfer. The 'help' on here is virtually non-existent as well!
Here's what I think has been happening with the two issues I was having above:
When you set something to 'offline' it might go in some sort of temporary local memory. If you then exit the app and re-enter later, the file has been wiped from the memory and requires re-downloading/streaming (using cellular data) but it lets you think your file is still 'offline' - thus resulting in my rapidly diminished data allowance. Because the file is kept in a temporary space and only available while the app is open, when you exit the app, that filespace on your device is then available for other data to be written into it. In my case a game filled that space. Then when i open my DB app and view my 'offline' files, the 'offline' file space has been overwritten and the error shows 'there's not enough space'.
And so for that reason, I'm out.
I'm downloading all my stuff and going somewhere else.
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