We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
KH18
2 years agoExplorer | Level 4
How to download all Dropbox files into an extra external drive?
How to download all Dropbox folders + files into an extra external hard disk?
I need to keep sync folders + files in my C drive.
To back up all the folders + files in my extra external hard disk ...
KH18
2 years agoExplorer | Level 4
If I understand this correctly, it sounds like you wish to download your entire Dropbox content using the website, am I right? >> Yes
Is it possible that your content was larger than that? Yes
my personal dropbox space is "Using 0.9 TB of 2 TB"
I have no idea most of the files with this icon.
I cannot open it in the hard disk drive.
Some files lost.
Mark
Super User II
2 years agoHi KH18
That icon is not a Dropbox one. It is a OneDrive icon. That means the files are either stored in OneDrive, or, were stored in OneDrive but not downloaded locally before you moved them. So actually they are an empty placeholder.
You need to go back to OneDrive - either with those files, if it works, and try to download, or restore via OneDrive online and THEN once they are downloaded locally move to Dropbox
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!