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officeemployee205's avatar
officeemployee205
Explorer | Level 3
3 years ago

How to turn on 'open in - Finder'

Some of my team members can't view the open in - finder  tab. I want everyone to have this ability so when people share links with each other they can quickly switch to Finder and sync and item. 

 

They're all signed into the Dropbox app as well as the Finder Dropbox so I'm not sure why I can see this and they can't. 

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  • MarieRCH's avatar
    MarieRCH
    Explorer | Level 4
    2 years ago

    I've tried disabling all plugins, it didn't work.

    I tried in incognito mode, it didn't work.

    I've tried login out from my profile and setting up a new profile with zero settings / plugins etc, it didn't work.

    Are we actually sure people have been able to use the Open in Finder function in Edge before?

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi MarieRCH, can I send you an email in order for us to have a closer look into this? 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey MarieRCH! Sorry for jumping in. 

     

    Please reply to my ticket, when you get the chance, and we’ll go from there.

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