Forum Discussion

meganh32's avatar
meganh32
Helpful | Level 5
3 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
desktop
Mac
Preview
massimilianogrieco's avatar
massimilianogrieco
Helpful | Level 6
3 years ago

hello BenDBX and Walter.

It's been since May that we don't hear back on this thread.
I'm tagging you directly because if you scroll trough this thread you'll notice how we feel literally abandoned from Dropbox Support.

Considering that we are paying for this service, this absolutely doesn't make any sense to me.

Please NOTE that this is not a small issue, as we are basically working on the files in BLIND, without previewing files.

I hope you'll reply with some updates asap.


ngchristina's avatar
ngchristina
New member | Level 2
3 years ago

Adding the the list of DISCONTENT users. I've been following this thread for a while now. My workaround in the past has been using Adobe Bridge, but now corporate IT is not allowing us to use this program. PLEASE FIX THIS DROPBOX.

  • lemontea's avatar
    lemontea
    Explorer | Level 4
    3 years ago

    This is ridiculous. I have the latest dropbox update and having no thumbnail previews completely destroys the workflow. Looking for another file hosting service. BYE DROPBOX.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!