Forum Discussion

meganh32's avatar
meganh32
Helpful | Level 5
3 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
desktop
Mac
Preview
Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
3 years ago

Hi all,

 

Beta Build 185.3.5963 is now available and our team has worked on the previews of online-only files on desktop. If you've opted for early releases in your Settings, it will auto-update.

 

If you prefer to wait for the next Stable Build release, it should also include this fix.

 

Let us know if this resolves this issue for you, if not, we'll continue to investigate.

 

Thank you,

Sam

_MKT's avatar
_MKT
Helpful | Level 6
3 years ago
I’ll check when I get home which version I have - can’t remember if I opted in to beta. But I noticed today all of a sudden .ai and .eps files aren’t previewing as thumbnail view suddenly - even if downloaded aka “available offline”. This is a new and fun problem that WASN'T the case before 🫠. Still having issues with online only previews too.

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