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meganh32's avatar
meganh32
Helpful | Level 5
2 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
desktop
Mac
Preview
pedroms's avatar
pedroms
Helpful | Level 6
2 years ago

hi sam,

 

thanks for the answer.

 

I did the beta installation and restarted my mac.

No icon preview on "online-only" images yet.

 

I got some strange behaviours:

 

I changed one image to "offline". the preview icon appeared. Then i change it back to online-only and just the little icon in column view appeared. If i change to icon view, there is no preview icon.


 

 

I changed a second image to offline and now it doesn't show the icon preview. Just the image on the side and quicklook preview:

 

 

but shows the icon on gallery view:

 

I changed it back to online-only and there's no side preview but has quicklook preview:

 

 

And... there is a third image that i downloaded and then changed back to online-only. It now has icon and quicklook previews but not icon preview in column view (image below). It has icon preview on gallery view (left icon on image above).

 

 

And there are some images that i didn't changed anything and they has quicklook preview  but no icon and side preview:

 

 

other images have side and quicklook preview but no icon:

 

some images in a different folder are this way:

 

 

 

 

But mostly the files online-only still don't have any kind of preview

 

 

the preview settings on the folders are enable:

 

 

this is what enable on system settings:

 

 

And as you can see, there no more green label and cloud label on the files anymore.

 

 

Sam DBX's avatar
Sam DBX
Icon for Community Manager rankCommunity Manager
2 years ago

Hi No_Icons_No_Dragon, thanks for the feedback.

 

Our team is still working on the Team's folders previews, and we'll update everyone once we have solid news.

 

Hi there as well pedroms, just a heads up that the recent adjustments were made targeting File Provider users, if you want to opt in (if you haven't done so) here are the instructions. Otherwise, we're expecting upcoming changes in macOS 14.1.

 

Let me know how it goes,

Sam 

  • pedroms's avatar
    pedroms
    Helpful | Level 6
    2 years ago

    hi sam,

     

    i don't feel secure about opting in the file provider version. 

     

    i didn't try yet reinstalling the app. Is it possible to reinstall desktop app and make online-only (and offline) files maintain theirs status?

     

     

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