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Forum Discussion
meganh32
3 years agoHelpful | Level 5
How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
Sam DBX
Community Manager
3 years agoHi No_Icons_No_Dragon, thanks for the feedback.
Our team is still working on the Team's folders previews, and we'll update everyone once we have solid news.
Hi there as well pedroms, just a heads up that the recent adjustments were made targeting File Provider users, if you want to opt in (if you haven't done so) here are the instructions. Otherwise, we're expecting upcoming changes in macOS 14.1.
Let me know how it goes,
Sam
pedroms
3 years agoHelpful | Level 6
hi sam,
i don't feel secure about opting in the file provider version.
i didn't try yet reinstalling the app. Is it possible to reinstall desktop app and make online-only (and offline) files maintain theirs status?
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