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meganh32's avatar
meganh32
Helpful | Level 5
2 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
desktop
Mac
Preview
CharlotteR's avatar
CharlotteR
Collaborator | Level 8
1 year ago

I can't believe it, but it's finally fixed for me! 🎉

  • Creneau_Admin's avatar
    Creneau_Admin
    Helpful | Level 6
    1 year ago

    @CharlotteR What was the solution for you?

  • massimilianogrieco's avatar
    massimilianogrieco
    Helpful | Level 6
    1 year ago

    hey CharlotteR, can you please let us know if you did something in particular to fix the issue or if it happened automatically? and which version of DB you're using?

    Thank you!

    OT:
    fun fact is that I've just earned the "Community Anniversary" badge from DB and this is thanks to this issue that was first reported in April 2023 and it's still going on 🙂

  • Klapplegate 's avatar
    Klapplegate
    Explorer | Level 4
    1 year ago
    What did you do differently to fix it? I have been waiting for over a year for this to be fixed.
    • CharlotteR's avatar
      CharlotteR
      Collaborator | Level 8
      1 year ago

      I did nothing, it just finally started working again! For my Teams folders, on both my MacBook Pro and my Mac Studio. I guess the app might have automatically updated?

       

      It's been soooooo long - I hope it starts working for everyone else again soon too! 🤞

      • FedericoP's avatar
        FedericoP
        Helpful | Level 6
        1 year ago

        Could you please check your dropbox version?

        Thanks

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