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meganh32's avatar
meganh32
Helpful | Level 5
2 years ago

How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS

I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to see a preview so I can figure out which files I need to download locally (I just moved from an old computer that had enough storage to download everything offline to a new computer with much less storage so almost everything is online). I can do this on my android app. All of the online-only files on the mobile app are fully previewable and I can scroll through everything before deciding what to download. Is this possible on the desktop?

desktop
Mac
Preview

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  • HappyTales's avatar
    HappyTales
    Helpful | Level 6
    2 years ago

    Right?!

     

    Any update on this please, Jay, Megan, Hannah, Walter, or BenDBX?

     

    It seems we've been abandoned and left dangling since May!

     

    Please at least respond with a latest status report.

     

    Thanks.

     

     

  • WaterWater's avatar
    WaterWater
    Helpful | Level 6
    2 years ago

    Yes, it is disappointing that the issue of missing previews has not been resolved. I can't help thinking it's a problem with the Mac finder, rather than a Dropbox issue. You would hope that Dropbox and Apple, both certainly hearing complaints, would work together to figure it out, but that type of coordination/cooperation rarely happens. 

  • CharlotteR's avatar
    CharlotteR
    Collaborator | Level 8
    2 years ago

    WaterWater 

     

    I get the feeling it's not a Mac issue, because I have both Personal and Teams dropbox and it works fine on Personal - the thumbnails render even when the file is not downloaded.

  • steve divers's avatar
    steve divers
    Helpful | Level 5
    2 years ago

    yeah - im getting a bit sick and tired of this issue and DropBox inertia to resolve it...better hurry before we start jumping ship and trying google drive!

     

    Steve

  • Kirepan's avatar
    Kirepan
    Helpful | Level 6
    2 years ago

    I did notice that .PSD files show a preview. Does anyone else has the same experience? 

     

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