Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Jacintha's avatar
Jacintha
Helpful | Level 6
4 years ago
Solved

I cannot open my PowerPoint file online.

My powerpoint won't open online. I could yesterday but not today. i have cleared cache
Microsoft Office
Preview
sort
Web
  • Jacintha's avatar
    Jacintha
    4 years ago

    Hey I just found out mine is working too! Thanks guys! But it was definitely a super slow action from Dropbox 

sracinez's avatar
sracinez
Explorer | Level 4
4 years ago

Good morning! I was able to access the powerpoint online via Dropbox this morning so hopefully that means that the problem is fixed for good for everyone!

Jacintha rainmanmpr17 

Jacintha's avatar
Jacintha
Helpful | Level 6
4 years ago

Hey I just found out mine is working too! Thanks guys! But it was definitely a super slow action from Dropbox 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey everyone! 

     

    I can see that some of you are saying that this issue is now resolved for you, so thank you for keeping us all in the loop.

     

    Is there anyone who is still having trouble with this?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!