Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
I can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks whic...
I’ve been having the exact same issue in the last few months. I’d always been able to go to Dropbox, recents, open my existing excel file in excel, and it would work. Now it goes through multiple pages . . . Eventually leading to an error opening your file. It’s been more than annoying. I will try some of these suggestions and see.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHey Cori17 - thanks for bringing this to our attention.
If you find that the issue persists, please send us a screenshot of the exact error you're getting so that we can have a visual too.
I did a screen video of the problem, but due to privacy concerns, I don’t want to post it here. Let me know how to get it to you. I can’t open from Dropbox into Excel. I can’t open from Excel navigating to the Dropbox file. I CAN open when, from Excel, I open the File program and go to cloud locations and choose the file there. You’ll notice the first time I try to open Dropbox from within Excel, it pops up a login window and then immediately closes it and says it fails. This only happens on the first time. I’ve tried uninstalling both apps and reinstalling fresh and signing in.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
