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Forum Discussion
PPagan
2 years agoNew member | Level 2
I can't open an Excel document stored in Dropbox through my iPad Pro.
Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks whic...
Megan
Dropbox Community Moderator
11 months agoHi Hawkeye00, thanks for walking me through this.
Would you mind clarifying when did this first start?
Also, what is your exact OS and plan that you're currently using?
Keep me posted!
Cori17
10 months agoNew member | Level 2
My problem started sometime around October and I’ve basically had to avoid using Dropbox with excel. Unfortunately I manage my partners business with a spreadsheet that we share so I have to use all sorts of work around a to keep us using the same document. It’s absurd. I will send screenshots…I use a iPadOS 18.1.1. I believe I have Dropbox Plus. It’s worked smoothly for years! Then, horrible.
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