Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

PPagan's avatar
PPagan
New member | Level 2
1 year ago

I can't open an Excel document stored in Dropbox through my iPad Pro.

Through the ‘Recents’ folder in Excel, I try to open an Excel doc stored in Dropbox, on my iPad Pro, I get a request or which asks if I want to link Microsoft Office Mobile with Dropbox. It asks whic...
Error Messages
Preview
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

No worries Hawkeye00! 😀

You've got a 📩 from me, I'll see you there!

Hawkeye00's avatar
Hawkeye00
New member | Level 2
1 year ago

Checked this morning.  My inbox (here on dropboxforum.com) is still empty.  Is that where I'm supposed to find your DM?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hi from me as well, Hawkeye00! Megan has basically sent you an email, so you should be able to see her message when opening the inbox of your email address (the same email address that you see here). 

    If you still can’t see her email after that, please also check your spam folder.

About View, Download, and Export

Node avatar for View, Download, and Export
Get support with viewing, downloading, and exporting files and folders from your Dropbox account.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!