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I can't see my personal, regular files. Help?
Hi, I can't see my Regular files- only my Shared ones- and I would like to delete them as they are taking up most of the space on my account. How do I first see what they are, and then how do I then ...
Thanks for getting back to me here yodave!
Any folder that are syncing with any devices or not will always show in your "All files" page in your account online. This is like your central hub for seeing everything in your account.
Can you use the steps outlined here to show the folder sizes to see if this helps with narrowing down the bulk of the data?
Your top level folders there should add up to the space usage you see in your plan page.
As I hadn't already, I downloaded Dropbox on to my PC. That didn't help - there's no sign of the 1.8Gb 'regular' files. Just the 200 or so Mb that I can see in folders.
I'm fed up. I've spent Saturday afternoon trying to locate these files. In terms of UX, it's a poor show.
Signing off ...I'll do this through another way. I have tons of space via my iCloud account.
Good luck to you if you're reading this. Sorry I couldn't provide an answer.
If anyone still wondering. These hidden regular files are actually backups. You may accidentally backup-ed your PC or more likely an external drive. You can find and delete them in the dropbox backup.
Hope it helps, cheers
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