Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

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Kib_1's avatar
Kib_1
New member | Level 2
6 years ago
Solved

I can't see my personal, regular files. Help?

Hi, I can't see my Regular files- only my Shared ones- and I would like to delete them as they are taking up most of the space on my account. How do I first see what they are, and then how do I then ...
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  • Daphne's avatar
    Daphne
    6 years ago

    Thanks for getting back to me here yodave!

     

    Any folder that are syncing with any devices or not will always show in your "All files" page in your account online. This is like your central hub for seeing everything in your account.

     

    Can you use the steps outlined here to show the folder sizes to see if this helps with narrowing down the bulk of the data?

     

    Your top level folders there should add up to the space usage you see in your plan page. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi TH9, if files aren't taking up quota on the main Dropbox page, you can try checking the backups page to see if any backups are using the quota.

 

Incidentally, the previous post from my colleague was back in 2020, prior to the newer version of the backup feature.

TH9's avatar
TH9
Explorer | Level 4
3 years ago
Hi Jay,

I finally stumbled my way to find out how to disable the Mac backups. You actually have to get back on your computer>download the DropBox app again>then click an icon while on the web DropBox in the upper left corner>then that opens “another” dialogue box to disable your Mac.

After rebooting all, the message [your storage is full] goes away. Now it shows only 1.1% of my 2GB free storage is used.

All and all, while this DripBox backup appears to be in Beta mode-they can do a lot better than that.

Cheers

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