We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
tommy v.
10 years agoNew member | Level 1
I received files via text messages in my phonefrom a friends Dropbox. How do I get them into my Dropbox to open and view them?
tommy v.
10 years agoNew member | Level 1
I got 3 text messages in my phone, and each had video files with the word Dropbox in the link, and my friend said he used Dropbox to send them. I opened one successfully in my phone messages, and then forwarded all 3 to my email, so the files were in the computer, but still couldn't open the other 2. I kept getting an error message saying Dropbox couldn't find the files, and I can't figure out how to get them in Dropbox. Thanks for your help!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!