Forum Discussion

Chad B.2's avatar
Chad B.2
Explorer | Level 3
4 years ago

I'm not able to share a link with 'can edit' permissions

Why doesn't the following from dropbox help actually work?  View is only option...there is no way to select can edit.  Why put out false information in help???   Create and share a Dropbox link w...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi Chad B.2!

 

Thanks for the update. As you mentioned above, the feature you want to use is available on Dropbox Basic, Professional, or Plus accounts, while you're using a Family plan. 

 

That could be the reason you're having trouble sharing a link with editing rights. 

Chad B.2's avatar
Chad B.2
Explorer | Level 3
4 years ago

That's ridiculous to remove features when you "upgrade" to a family plan.  Time to start looking for a different solution that values users.

  • kurtbaud's avatar
    kurtbaud
    Explorer | Level 3
    4 years ago

    Hannah,

     

    I have Basic. My sister has Basic. I can Share a folder with her, but I cannot set the permissions to Can Edit. Why not? Per the the Help shown in the query above, I should be able to. Why does the Help say I can do it but I cannot? Is it false advertising?

     

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey kurtbaud, thanks for the nudge here.

       

      Can you give us some more info as to why you cannot share the folder with 'can edit' permissions?

       

      Are you getting some kind of error message, or are you perhaps not seeing an option to?

       

      If you can send us a screenshot to give us a visual of the issue, that would also be much appreciated.

      • kurtbaud's avatar
        kurtbaud
        Explorer | Level 3
        4 years ago

        First, in browser I always get:

        Second, in desktop app I always get:

         

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