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user814920's avatar
user814920
New member | Level 2
2 years ago

Image can't load and I get a 410 error when trying to access it.

After restart my project I see my image uploaded from dropbox cant load, and it's gave me the errors:

Error (410)

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1 Reply

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi there, user814920, let's see what we can find together about this! 

     

    Do you only get this error when trying to preview this specific file? 

     

    Also, is this file inside your account, or are you accessing it using a shared link? Have you tried using an entirely different browser, or clearing the cache on your current one? 

     

    Let me know more, and we'll take it from there!

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