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Forum Discussion
Robert K JSS Tech
5 years agoExplorer | Level 4
Improving Dropbox video preview quality - thinking outside the box
The poor quality of the Dropbox transcoded preview has been discussed over the years, particularly between 2015-2017. Over the last six years, internet speeds have changed remarkably and online stre...
Vision Video Pr
11 years agoHelpful | Level 5
I just upgraded my account pro plus and it appears to me playback quality online seems low res.
The file dowloads full resolution and looks great but not during playback online thru dropbox. Is there a setting for this?
Trulee H.
11 years agoNew member | Level 1
Why does Dropbox compress video files and how to you change this?
- Robert S.11 years ago
Super User alumni
Dropbox doesn't change your files in any way.
- Lu D.111 years agoNew member | Level 2
Robert, you're lying and you know it. Plenty of my uploaded photos get compressed and I can't figure out how to stop it from happening. Personal experience, Dropbox 3.8.6, Windows 10 Pro.
- David B.8010 years agoNew member | Level 1
Video files don't appear "compressed" in size, i.e. they're the same size on my desktop as they are in drop box, but the video playback online "appears" very compressed that's for sure, compared to when I upload to amazon S3.
- Mark10 years ago
Super User II
Robert isnt lying at all. What you see on the website is a preview of it. These are encoded at a set rate and play for a maximum of 15 mins. To see the full version, or longer files, you need to download it.
- David B.8010 years agoNew member | Level 1
That's exactly what I said. Files aren't compressed, but the playback online definitely appears that way. If you download or share the video to be downloaded (i.e not played online) it'll be the full, original version. If you share the link to be watched in a browser, you'll notice a significant quality loss, which could be interpreted as the actual file being "compressed" - which it actually isn't.
- Bob C.1510 years agoNew member | Level 1
Is there a way to disable online playback? I have clients who have gone nuts because, despite my instructions to download the video, they just click on that arrow, and see a horribly pixilated version of their program. They are really upset, and worst of all, I've learned that some of them did not tell me why they were upset, leaving me with a potential ex-client.
PLEASE allow me to disable video preview. Or I'm outta here.
- Rich10 years ago
Super User II
Is there a way to disable online playback?
No, but you can change the link that you send them so that they're only presented with a download. Change the ?dl=0 at the end of the link to ?dl=1 and it will force a download.
- Bob C.1510 years agoNew member | Level 1
You are a lifesaver. Thank you so much!
- Alexis G.110 years ago
Super User
Robert is correct. Dropbox don't modify your original files. Just share the link with the 1 at the end and your clients will be forced to download the video.
- Bob C.1510 years agoNew member | Level 1
Okay. I tried changing ?dl=0 to ?dl=1.
That link immediately initiates a download.
But there are two problems:
1. The download arrives as a .zip file. Unless the user is set up to deal with that, it just results in more confusion and alienation.
2. In fact, when I tried decompressing the .zip file, I was told the file was unplayable.
Added note: When I tried to create a link of only the one video file, the URL did not have ?dl=0 at the end. So I created a link for the entire folder, which did create a URL ending in ?dl=0. Even though the folder contains only one file, the result was a .zip file. Is there a way to create the forced-download URL of a single file, at the file level?
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