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Forum Discussion
Robert K JSS Tech
5 years agoExplorer | Level 4
Improving Dropbox video preview quality - thinking outside the box
The poor quality of the Dropbox transcoded preview has been discussed over the years, particularly between 2015-2017. Over the last six years, internet speeds have changed remarkably and online stre...
Trulee H.
11 years agoNew member | Level 1
Why does Dropbox compress video files and how to you change this?
Alexis G.1
Super User
10 years agoRobert is correct. Dropbox don't modify your original files. Just share the link with the 1 at the end and your clients will be forced to download the video.
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