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Fxlarryw's avatar
Fxlarryw
Helpful | Level 6
5 years ago

iOS 15 couldn’t save content error message

Upgraded iPhone to iOS 15 and now when I try to save a pdf in Safari using the Save to Dropbox or Dropbox link both error with Couldn’t save content, check your internet connection. The only way to e...
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Fxlarryw's avatar
Fxlarryw
Helpful | Level 6
5 years ago
Jay
Any other suggestions? I tried your recommendation and that didn’t work.
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Hey Fxlarryw, sorry to jump in here, but could you let me know if you have Dropbox enabled as a location in your Files app?

If you do have it, please toggle it off and back on. Then, try again.

Keep us posted with the results.

  • Fxlarryw's avatar
    Fxlarryw
    Helpful | Level 6
    5 years ago
    Walter. Thanks for suggestion. I toggled off/on Dropbox location in Files app. Now instead of the connection error message it saves a html file instead of a pdf file that I’m viewing in Safari. Any suggestions?
    • Fxlarryw's avatar
      Fxlarryw
      Helpful | Level 6
      5 years ago
      Walter Actually on some websites that I view a pdf I get the connection error still
    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 years ago
      Hm, that sounds strange. Can you try clearing your browser's cache or another browser and let me know how it goes?
      • Fxlarryw's avatar
        Fxlarryw
        Helpful | Level 6
        5 years ago

        Cleared Safari cache on iPhone, it's the only browser I use on iPhone.  Still getting error message: can't save content, check internet connection or it only saves an html instead of the pdf

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