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iOS 15 couldn’t save content error message
Upgraded iPhone to iOS 15 and now when I try to save a pdf in Safari using the Save to Dropbox or Dropbox link both error with Couldn’t save content, check your internet connection. The only way to e...
Megan
Dropbox Community Moderator
Dropbox Community ModeratorHey guys! Happy Wednesday, I hope you're all doing well.
Have you tried the troubleshooting steps mentioned throughout this thread? If I were you, the two necessary steps I would take would be to reboot the device, and uninstall/re-install the app.
One more thing I want you to check is if you can use the 'Save to files' option, and then choose the Dropbox folder from there.
Let me know more, and we'll take it from there.
I can confirm that rebooting device and reinstalling the app didn’t fix the issue.
I can save the pdf file using “Save to Files” and choose the Dropbox folder that I’ve enabled in the Files app. Sometimes the Files app can’t access the Dropbox folders if I have multiple pdf files to save, so I found just saving the file to a folder on my phone or iCloud is more reliable and just forces an extra step to upload manually to Dropbox from there.
Thanks for taking another look at the issue and hope a fix can be escalated to a higher priority.
Larry
I can save the pdf file using “Save to Files” and choose the Dropbox folder that I’ve enabled in the Files app. Sometimes the Files app can’t access the Dropbox folders if I have multiple pdf files to save, so I found just saving the file to a folder on my phone or iCloud is more reliable and just forces an extra step to upload manually to Dropbox from there.
Thanks for taking another look at the issue and hope a fix can be escalated to a higher priority.
Larry
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