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miniman's avatar
miniman
Helpful | Level 5
21 days ago
Solved

Is offline content fully downloaded to my Android?

Application Affected (Dropbox App.) Device (Redmi Note Pro) Operating System/Browser (if using the web) (Android) Dropbox App Version (if using the app) (450.2.2) Question or Iss...
  • Jay's avatar
    21 days ago

    Hi miniman, thanks for messaging the Community!

    Any file that has a green tick on it means that it's downloaded fully to the device, and doesn't require any further downloading.

    If the file is buffering, it's possible that there could be a minor issue with rendering the file, such as the codec needed or its size, but not in relation to its download status.

    If you need any further assistance, please let me know!

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