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Justin P.2's avatar
Justin P.2
Collaborator | Level 10
8 years ago
Solved

Is there a way to choose whether .zip files are previewing on the Dropbox website?

I'm a long time Dropbox user and today I went to check if some older links were still active that I had sent to a cleint.  Most of the files are send out are zipped for various reasons.    It ...
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  • Jane's avatar
    Jane
    8 years ago
    Thanks for sharing your thoughts on how this functionality change has impacted your workflow MRMJP, I’d happily follow-up with you on this discussion & I hope my post finds you well! 
     
    You’re absolutely right when it comes to this recent feature implementation, therefore at the moment when previewing an archive file, you can navigate through the archive file structure and preview individual files within the archive. Previously, compressed files (such as .zip & .rar) couldn’t be viewed on the web interface & in case you had received (or sent) a shared link containing this filetype, you’d (or the recipient would) have to download them locally, in order to view the contents. 
     
    That all being said, I appreciate the time you’ve devoted in writing us the specifics of how this alteration has worked for you so far & for that reason I’ve made sure to transfer your comments up the ladder for future reference. 
     
    In any event, please let me know here if you have any more thoughts or questions & I’ll do my best to check back with you. Wishing you a fruitful May & a wonderful rest of the day ahead! 
olebole's avatar
olebole
Helpful | Level 5
7 years ago

I totally agree with you guys. I send a lot of zip-files. And after this change, there has been a lot of trouble with clients getting confused about the contents of the zip-files.

Please fix it back Dropbox. If I wanted people to see all the files and cherry pick, I would not have sent them an zip-file.

Justin P.2's avatar
Justin P.2
Collaborator | Level 10
7 years ago

Thanks for your reply olebole. That is precisely my experience and feeling. The new default handling of zip files is not professional in any way.

Dropbox seems to be tone-deaf on this concept though.

 

  • Justin P.2's avatar
    Justin P.2
    Collaborator | Level 10
    7 years ago

    OK. I'm going to start out with a positive comment. The recently refreshed Dropbox sync app looks nice. I like it better.

    OK, now sorry for the profanity but for the love of god, please fix the goddamn issue here.

    I am still getting clients that think they "can't do anything" with the zip file I link them to becuase the download button is hiding way in the top right corner and it's far easier to accidentally and uselessly start navigating into the zip file.

    I just paid $720 goddamn dollars for 3 Dropbox Business licences even though I'm a one person business and only need one licnese, but your pricing scam doesn't allow for a 1 person business to purchase just 1 license.

    I zip folders for techincal reasons, not to save space or to complciate matters. Some of the folders I sent NEED to be zipped to prevent corruption.

    This is Dropbox Business, not Dropbox Amatuer. Please fix this **bleep**.

  • morganw951's avatar
    morganw951
    Helpful | Level 6
    7 years ago

    Sadly, despite all the complaints (my own outrage included), Dropbox still thinks this is actually a feature and not a disaster. It appears from their brief responses that they have no intention to correct it. We are evaluating alternatives to abandon dropbox for a large global company because of this rediculous issue and the problems it is causing.

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