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RedBaronDE's avatar
RedBaronDE
New member | Level 2
7 years ago
Solved

Is there a way to get the geotag information from photos?

I realised that photos synchronised with dropbox and then beeing shared or downloaded are losing their geotags.

Is there a way to get to the geotag information of these photos, so that they can be opended in programs like geophoto showing the right location.

The information must be available somewhere, because when synchronising the files with to different computers the geotags are beeing transfered. Therefore I think, it must be a download problem.

 

desktop
Download
upload
  • RedBaronDE's avatar
    RedBaronDE
    7 years ago

    Hi Lusil,

     

    Problem with the download from the website is solved.... don't know why, but it works now. :-)

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  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Hi there, RedBaronDE!
     
    Just to ensure initial troubleshooting, I wasn’t able to find something similar to this on an Android device. If you’re referring to an iOS though, I was able to see more info on the location of a photo with the steps below:
    1. Open the mobile app. 
    2. Tap on a photo.
    3. On the bottom left corner, there should be an “i” icon - select it. 
    From there, you should be able to preview additional details regarding the image in question if you have the relevant setting enabled. 
     
    However, are you unable to preview the location of a photo once you export or download the photo from the mobile app? Are you trying to do this from the desktop app or the website, instead? 
     
    Thanks in advance!
  • RedBaronDE's avatar
    RedBaronDE
    New member | Level 2
    7 years ago

    Hi Lusil,

    thank you very much for your advice. Indeed I am using apple and the proceeding you mentioned works. :-) Iam gratefull for that.

    The Problem occures when I download the photos from the dropbox website and try to open them in a program like geophoto.

     

     

  • RedBaronDE's avatar
    RedBaronDE
    New member | Level 2
    7 years ago

    Hi Lusil,

     

    Problem with the download from the website is solved.... don't know why, but it works now. :-)

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    That’s great, RedBaronDE! Thanks for keeping me in the loop. :innocent:
     
    If you have any other questions, don’t hesitate to give me a shout and, in the meantime, have a wonderful day ahead. 
     
     
    [This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]

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