Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
SortedByName
4 months agoHelpful | Level 5
Issues with downloading big files through a shared link
I uploaded some big files to Dropbox and installed a public link allowing download of them. When I sign out and pretend to be the public trying to download them it says they are too big to download and require transfer to a Dropbox account. If they're not to big to UPLOAD how can they be too big for the public to DOWNLOAD? I need to make these big files available to the public without risking a DDoS attack on my server.
Okay, it seems I overlooked when it keeps inviting the end-user to sign up or log in, there is also an option to continue with the download without a Dropbox account. It's easy to overlook.
5 Replies
Replies have been turned off for this discussion
- SortedByName4 months agoHelpful | Level 5
Unlike most commercial genealogy websites, I allow the public to download the public datafiles at [removed by moderator as per Community Guidelines]. The sheer size of the Social Security NUMIDENT files, which provide lots of valuable genealogy clues, required me to house them on DropBox instead of on my website. I ordered the data from the National Archives and I posted it on my website so anyone can use them.
- Theresa4 months ago
Community Manager
Hi there SortedByName and welcome to the Dropbox Community. I’m really happy to hear things are working properly again and thank you for coming back to let us know how it went. It’s always helpful when someone shares their update, especially with file downloads.
Since you’re working with large files and shared links, I’d love to know.. what kind of projects are you typically using Dropbox for? Always curious to hear how folks are using it in their day to day.
Looking forward to hearing more,
T😸 (Dropbox Community Manager)
- Walter4 months ago
Dropbox Community Moderator
No worries SortedByName - just let us know if anything else comes up.
- SortedByName4 months agoHelpful | Level 5
Okay, it seems I overlooked when it keeps inviting the end-user to sign up or log in, there is also an option to continue with the download without a Dropbox account. It's easy to overlook.
- Walter4 months ago
Dropbox Community Moderator
Hey SortedByName - sorry to hear you're having issues with this.
Could you clarify the size of the files or folders you're trying to download and send us a screenshot of the exact error you're getting so that we can have a visual too?
Thank you.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!