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dcrand's avatar
dcrand
New member | Level 2
6 years ago
Solved

large PDF crashes iPad app

I am a musician and keep my fake books - large  PDF files - on Dropbox.  There are several of them and they're about 25-30 MB apiece. All open OK on my MacBook, iMac and Android devices, and all but ...
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  • dcrand's avatar
    dcrand
    6 years ago

    Ha! I just saved a version with all the bookmarks removed and it opens. A subsequent save with one bookmark added back in also opens. SO my theory is that some random bookmark had introduced corruption that for some reason only affected the iOS app.

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hi there dcrand, thanks for checking in with us!

Out of curiosity, have you tried connecting your iPad to another WiFi network? 

Could you also let me know what happens if you export and then try to preview the file?

Keep me posted!

dcrand's avatar
dcrand
New member | Level 2
6 years ago

Ha! I just saved a version with all the bookmarks removed and it opens. A subsequent save with one bookmark added back in also opens. SO my theory is that some random bookmark had introduced corruption that for some reason only affected the iOS app.

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