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Forum Discussion
kenternst
2 years agoHelpful | Level 5
Many thumbnails disappear as soon as I select a picture.
Apparently the last upgrade has caused havoc with picture thumbnails. The file folders have a new look but the problem is when I open a folder it takes a very long time to load the thumbnails for the...
Jay
Dropbox Community Moderator
2 years agoHi kenternst, we've not seen similar reports like this. Have you tried connecting to a stable WiFi connection to see if the issue persists?
Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?
kenternst
2 years agoHelpful | Level 5
As I've mentioned, we have a very fast Starlink setup (30 to 110 MBPS speeds). We do everything on line daily. The only change was your last update when all this started. We travel full-time in a motorhome and do research, banking, communications, etc. with no problems. However, Dropbox has become unmanageable after your last update. If you can't offer any solutions, I will have no other option but to move my backup to another company. I'd rather not but trying to put the problem at my end isn't helping. This is a Dropbox software upgrade problem.
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