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Forum Discussion
kenternst
1 year agoHelpful | Level 5
Many thumbnails disappear as soon as I select a picture.
Apparently the last upgrade has caused havoc with picture thumbnails. The file folders have a new look but the problem is when I open a folder it takes a very long time to load the thumbnails for the...
Digitalmithy
1 year agoExplorer | Level 4
I'm having the same issue on Android 14. Has Dropbox made any announcements regarding this problem or an ETA to being fixed?
Walter
Dropbox Community Moderator
1 year agoHi all, I just wanted to mention that this should be resolved now.
Could you try again and let us know if this is still an issue for anyone?
- kenternst1 year agoHelpful | Level 5
That problem has been resolved. I hope you're looking into improving the login problem of having to re-log in multiple times when using "save to device" on your Android application. The lack of a feature to manage duplicate files is very frustrating and causes me a great deal of time organizing over 10,000 photos. Are improvements coming?
- Lakeysan1 year agoExplorer | Level 4I'm still having the same issue unfortunately. Thumbnails are loading but when i attempt to mark multiple either (a) all the Thumbnails break or the ones i am selecting break 1 after another.
Demonstrated this with screenshots to your support team approximately 2 hours ago and its currently being investigated by your App department.- neptunejcn1 year agoExplorer | Level 4Alas, I am still having the same problem.
- Nancy1 year ago
Dropbox Community Moderator
Hey all! Can you make sure you’re running the latest v378 app version and let me know if the issue persists?
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