Forum Discussion

kenternst's avatar
kenternst
Helpful | Level 5
2 years ago

Many thumbnails disappear as soon as I select a picture.

Apparently the last upgrade has caused havoc with picture thumbnails. The file folders have a new look but the problem is when I open a folder it takes a very long time to load the thumbnails for the...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Digitalmithy! Can you send over a screenshot of the app icon you see? Is this happening for all photos you're trying to preview?

Digitalmithy's avatar
Digitalmithy
Explorer | Level 4
2 years ago

All the icons when I do a search. In my screenshot, I searched flowers and you can see the app icons except for the last thumbnail which show the image preview. I can see the images when I scroll but only for like a second than it's like playing memory to try to find the picture I'm looking for. Not all but most will turn like in my screenshot, the last picture held the image. 

Screen shot 
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