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MoSn1's avatar
MoSn1
Explorer | Level 4
2 months ago
Solved

Nothing happens when I try to play .mp3 files on my Android Dropbox app.

Android Dropbox not playing mp3 anymore they were working fine previously. There is no error message.  I press Play button and nothing happens.  This is happening for mp3 files - they were working ...
Android
Mobile
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  • Neal's avatar
    Neal
    23 days ago

    Hi MoSn1​,

    Thats for your response! 

    No worries at all, as you said, you're on version on 448.2.8 and this fix deployed with 450.2.2.

    Instead of downloading it again, try updating the app directly from the app store.

    Let me know how you get on!

MoSn1's avatar
MoSn1
Explorer | Level 4
22 days ago

Hi,

Thank you for replying.

I have updated the app to 450.2.2 and am pleased to confirm it is now all working as expected.  I am able to use mp3 files now with the "Make Available Offline" option ticked.

Thank you so much for resolving, and for all your support.  It is appreciated.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
22 days ago

Thanks for the update and glad to hear it's sorted now MoSn1 - let us know if anything else comes up in the future and have a lovely weekend ahead!

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