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Gabor V.'s avatar
Gabor V.
Explorer | Level 4
2 years ago
Solved

Number of photos and position of actual photo I'm viewing to be shown at the top

This was available in the iPhone app until literally last week, not sure why it was removed. I could see something like "picture no. 128 out of 197", this way I could follow as it was uploading photo...
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  • emilyc123's avatar
    emilyc123
    2 years ago

    Hi Gabor V. Thanks for reaching out and providing this feedback. We will fix that and have it out in the next release (v376). 

Helen DBX's avatar
Helen DBX
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hello Gabor V. 

Thanks for reaching out. I hope you don't mind me jumping in here.
 
If you are referring to the “x of y” counters we used to have at the top of the UI inside a preview of a single file, indeed that was removed.
 
We're always looking for ways to improve Dropbox. We regularly release new versions of our products with better performance, additional features, and security enhancements. 
 
I will note this as feedback and we really appreciate your contribution.
 
Best regards, 
Helen 
The Dropbox Team
Gabor V.'s avatar
Gabor V.
Explorer | Level 4
2 years ago
Okay, I hope you will add it back.

Btw I still couldn’t find out if I could delete photos while previewing them in the app. It’s an extremely useful feature (I need to see exactly what I’m deleting!) and not restoring it makes the iPhone app way less useful. It’s actually an issue which would make me look into alternatives to Dropbox.
  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Gabor V., can you clarify the OS version of your iPhone, as well as the Dropbox app version you’re running on it? 

     

    Finally, can you send a screenshot of the options you’re seeing when clicking on the 3 dots at the top part of your preview? If you scroll down the list, there should be an option to delete your file.

    • Gabor V.'s avatar
      Gabor V.
      Explorer | Level 4
      2 years ago
      iPhone 15 Pro Max
      iOS version 17.4.1
      Dropbox version - how can I find it out? I have no app updates on my iPhone so I guess it’s the latest version
      Screenshot - how can I upload here? I already uploaded a screenshot to a chat with your colleague Milo who proposed to remove and add back the app but it didn’t help, since then I have an email chat which hasn’t helped yet
      • Nancy's avatar
        Nancy
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        You can locate the app’s version by going to its Account tab and tapping on the gear icon at the top right corner. 

         

        As for the screenshot, there should be a small camera icon above your message box, where you can click in order to attach it. This option may only be available on a computer though. 

         

        Feel free to send me the ticket number from your support convo as well, and I can have a look.

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