Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Online-only files won't open on macOS BigSur, unless I right-click on them.
iMac 2017
MacOS 11.7.10 (BigSur)
Syncing "Up to date"
Mac won't open "Online Only" files unless I right-click on them and select "Make Available Offline"
Hi everyone, could you try updating to the latest version of the Dropbox desktop application to see if this resolves the issue?
The thing I find peculiar is that double clicking on the document used to trigger it to download and open. Now I have to tell the computer to make it available offline in order for it to download and become accessible.
Hello - I am experiencing the same issue. Big Sur as well and also on 231.4.5770.
This issue appeared after a computer restart. Files opened as expected before and now require manual downloading via the right click menu as evanstein reported. Otherwise, the default applications report some sort of error. After the file is downloaded, it opens normally in the default application.
No sync conflicts, fully synced. Tested on various files including pdf, ai, ps, etc.Attempted Fixes
1. Re-linking the account in the Dropbox app.
2. Removed and re-added the app permissions including accessibility, full disk access
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
