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SistemasMVH1
4 years agoExplorer | Level 3
Orange box icon meaning
What does this orange box icon means? I'm on desktop, windows 11.
rdb0122 wrote:
So this isn't just an Excel issue, ... Dropbox needs to look into this though ...
It's not a Dropbox icon. It's from OneDrive. You likely have OneDrive and Dropbox trying to sync the same data, which will never work correctly.
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- propertyexplorations3 years agoExplorer | Level 4
I read several of the entries, trying to get rid of the file box on all my dropbox files, because it's super annoying that you can't open your files unless you're online. I didn't see the solution, but I found one.
If the dropbox logo is in the bottom right corner near the time (Windows) right click it, then when the pop up comes up click on your initials in the top right corner, a drop down box will open and click on preferences. A new window will pop up for dropbox preferences, click on the sync tab. There is a section that says "save hard drive space automatically" yes or no. I had no checked, which is what you want, but then there is a drop down selection to the right that allows you to choose "available offline" or "online-only" choose available offline. I had online-only selected and as soon as I switched it to available offline all the little boxes went away.
There maybe another way to get to dropbox preferences, above is how I found it.
- Walter3 years ago
Dropbox Community Moderator
Hey MAK1954, did you try the steps outlined in this article?
- MAK19543 years agoNew member | Level 2
How to remove it. I'm told it is a onedrive issue
- PAT443003 years agoExplorer | Level 3
I find the solution, but i don't know why this icon was
select a doc clik left on your mouse and choice "keep the doc offline" and all these icons deasaperd
- Sarah C.283 years agoExplorer | Level 4
I've just had the same issue, I don't have onedrive installed. It turns out that I just needed to start the Dropbox App on my windows PC and it all worked.
- Ammaci4 years agoNew member | Level 2
Thank you, however, I don't have OneDrive installed and I'm still getting this issue. Can you advise further?
- Walter4 years ago
Dropbox Community Moderator
- kittzuk4 years agoNew member | Level 2
I actually figured it out. Looks like it was an issue with Malwarebytes somehow. Once I went into Malwarebytes and added Dropbox as a safe application, the issue resolved itself.
- kittzuk4 years agoNew member | Level 2
Hi there, thanks for your quick response.
The below screen shot shows two documents, one with the archive icon on top and one without but both within the same folder structure.
I am unable to open the file "CZ Offer Letter." Literally, nothing happens when I double click on it or right click and select open. This is happening across file types (i.e. not just pdf, but also xls and word that I've noticed).
I am able to open these files through drop box on the web.
- Walter4 years ago
Dropbox Community Moderator
Hey kittzuk, sorry to hear you're having issues with this.
Can you please send us a screenshot of the issue, so that we can have a visual as well?
Any additional information is more than welcome!
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