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Tara K
3 years agoExplorer | Level 3
Preview Pane not working
Why can't I quickly view my pdf files in drop box? This is so annoying to have to open each file in order to view them.
6 Replies
- Megan3 years ago
Dropbox Community Moderator
Hey there, Tara K, let's jump right into this!
Could you share some additional info with me such as the OS you're using on your end, or any screenshots you might have, of what you see on your end?
Keep me posted, and we'll take it from there!
- Tara K3 years agoExplorer | Level 3
Meagen, it's pretty simple. When selecting a pdf document in the file explorer, I am not able to see the preview in the preview pane. I have to literally open the document in order to view it. Some things I can view and some I cannot. I am using Windows 10
- Walter3 years ago
Dropbox Community Moderator
Hey Tara K, sorry to jump in here, but could you clarify if this happens with online only files or if it's about files that are available offline on your computer?
- Tara K3 years agoExplorer | Level 3
Its when I view them within my file explorer
- Megan3 years ago
Dropbox Community Moderator
Hey Tara K , can you send us a screenshot of your files the way they appear in the Dropbox folder at the moment?
Also, feel free to let me know the icons that you see next to these files. When you right click on them, do you have the option to make them available offline or online-only?
- Tara K3 years agoExplorer | Level 3
Just let people know to chat with someone for this problem. I am working with someone now
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