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woofwear's avatar
woofwear
Helpful | Level 5
6 years ago

Previews of CMYK files that look the wrong colour

Hi, I've uploaded to CMYK files to my dropbox so that clients can download them and use them in print catalogues etc. However, in the preview the colour looks nothing like the colour in the file. I...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for the swift response Christina; you've got mail :envelope:

As promised, I followed up with an email so as to look into this further.

Whenever you get the chance, please check your inbox for my message and we'll pick this up from there.

tk_OG's avatar
tk_OG
Explorer | Level 4
6 years ago

I am also having this same problem. I have been using Dropbox for years and it displayed fine. It's been just recently in the past few months that this problem with CMYK images in wrong colors started to happen. RGB images and PDF files display fine. I tested on Safari, Chrome and Firefox and it's the same problem, so it's definitely not the browsers. Image is attached for your reference:

[IMAGE LINK IS BROKEN AND CANNOT BE DISPLAYED]

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