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woofwear's avatar
woofwear
Helpful | Level 5
6 years ago

Previews of CMYK files that look the wrong colour

Hi, I've uploaded to CMYK files to my dropbox so that clients can download them and use them in print catalogues etc. However, in the preview the colour looks nothing like the colour in the file. I...
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Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Thanks for the report and details tk_OG!

May I reach out via the email address you use for your Community's profile so we can look further into the matter at hand?

ANGProductions's avatar
ANGProductions
New member | Level 2
6 years ago

Hi, I've been having the same issue with this for years, actually...

Dropbox can't ready CMYK files in the preview, but it can view RGB colors correctly. My clients are always asking me about this and I'm getting tired of having to explain it to them that when they download it, it's fine, and the CMYK is for the printers...

 

It would be nice if Dropbox could update and provide a fix for this!

Thank you!!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi ANGProductions; welcome aboard and sorry to hear you've also faced this issue for some time now.

    May I reach out via your Dropbox associated email address so I can then escalate your report to an expert of my team?

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