Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

carolarm's avatar
carolarm
New member | Level 2
3 years ago

Provide option to turn off preview mode

The new feature where all files open in preview mode causes extra clicks each time I open a file.  Occasionally, the underlying app doesn't open and I have start the app, browse to the file, and open...
Preview
View
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi carolarm, thanks for messaging the Community!

 

What device and OS are you currently using when you experience this behavior?

 

This will help me to assist further!

Smurphy74's avatar
Smurphy74
Helpful | Level 5
2 years ago

I would like to turn this off too as it wastes time. I am using a laptop running on Microsoft

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!