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Forum Discussion
LBrown421
2 years agoNew member | Level 2
Recent Excel and Word Docs not appearing under Recent Tab
I did not install anything new and my computer just snoozed overnight and all a sudden this morning NONE of my pinned Dropbox files are appearing under Excel or Word. I reset the apps, reset the comp...
- 2 years ago
Dropbox Support actually got back to me and asked me to "QUIT" Dropbox's application that was running.
1. Click the Dropbox icon in your system tray (Windows) or menu bar (Mac/Linux)
2. Click on your profile picture or initials to the right of the search bar and select "Quit Dropbox"Then after I did that, then I tried pinning the items to the Recent tab. Once I did that, the files started to Pin. I restarted the application after I pinned a couple and everything seems to be working again!
LBrown421
2 years agoNew member | Level 2
Dropbox Support actually got back to me and asked me to "QUIT" Dropbox's application that was running.
1. Click the Dropbox icon in your system tray (Windows) or menu bar (Mac/Linux)
2. Click on your profile picture or initials to the right of the search bar and select "Quit Dropbox"
Then after I did that, then I tried pinning the items to the Recent tab. Once I did that, the files started to Pin. I restarted the application after I pinned a couple and everything seems to be working again!
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