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Recently "File type not supported"
I have a few small (< 1MB) password protected Excel files in a shared Dropbox folder that I've used for several years. The past few days I have been unable to view the files and I get the purple targ...
Hi everyone and thanks for your feedback.
If youâre all seeing the exact same thing, can you please click on the 3 dots showing on the top right corner of your screen, and scroll down the dropdown menu a bit? Are you seeing the âOpen withâ option perhaps and if yes, can you open your files this way?
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi everyone and thanks for your feedback.
If youâre all seeing the exact same thing, can you please click on the 3 dots showing on the top right corner of your screen, and scroll down the dropdown menu a bit? Are you seeing the âOpen withâ option perhaps and if yes, can you open your files this way?
This solved the problem. Thank you very much.
I am having the same issue for the past few weeks. I tried OPEN WITH and it works. Are we gonna have to open this way from now on or is this going to be fixed? It only happens on 1 of my xlsx files. Others open fine just clicking on them.
I'm using Android S21 Ultra 5g OS 13
thanks,
- Megan
Hi blantonmray, thanks for posting here today!
This is expected behavior, but in any case I'll forward your feedback to the appropriate areas so we can continue to improve.
If you need anything else, let me know!
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