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Simonp0123's avatar
Simonp0123
Explorer | Level 4
3 years ago

Scrolling folders in mobile app

It used to be that you could quickly access folders using the alphabet down the side in the mobile app. This has been changed. Now, if you tap any of the letters you are taken straight to the bottom ...
Mobile
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Simonp0123, sorry to hear you're having issues with this.

 

Can you please clarify your device's OS and the version of our mobile app installed there as well?

 

Have you cleared the app's cache since you first noticed this issue?

 

Let me know and we'll take it from there. 

Simonp0123's avatar
Simonp0123
Explorer | Level 4
3 years ago
Hi Walter
I’m using iOS 15.7 and the latest version of the app. This problem has persisted for for maybe a couple of years (at least one year, anyway). I haven’t cleared the app’s cache so I’ll give that a go.

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