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Forum Discussion
Simonp0123
4 years agoExplorer | Level 4
Scrolling folders in mobile app
It used to be that you could quickly access folders using the alphabet down the side in the mobile app. This has been changed. Now, if you tap any of the letters you are taken straight to the bottom ...
Megan
Dropbox Community Moderator
4 years agoHi Simonp0123, take your time!
Once you've tried uninstalling the app, let me know of the results and we'll take it from there. Thank you, Simon!
Simonp0123
4 years agoExplorer | Level 4
Hi Megan
This doesn’t work either. I still get taken to the very bottom of the list regardless of which letter I tap
This doesn’t work either. I still get taken to the very bottom of the list regardless of which letter I tap
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